Yes, indeed he is. A couple of times recently, importaint items of mail I have sent by recorded or special delivery have gone astray, quite apart from a number of other important items sent by ordinary mail which appear never to have arrived at their destinations either. In one case this caused a delay of several months in unlocking a significant sum of money. Mostly these lost items have involved mail sent abroad, but as a number of different countries are concerned, with the only common factor being Royal Mail services, my 'finger of suspicion' inevitably points in their direction.
Today, for the second time, I have resorted to using the services of courier company DHL. This is not cheap (it costs roughly 50 pounds to send a one-off item), but it is sure. In view of the importance of the items today and a few weeks ago it is a price I feel obliged to pay when necessary. It irritates me intensely that I have to go to these lengths to achieve something that most of us have become used to taking for granted all our lives, but in recent times the old certainties when using a utility as ubiquitous as our postal service have broken down. Simple as that.